Frequently Asked Questions (FAQs)

What are reloadable prepaid cards?

Reloadable prepaid cards work like traditional debit cards. Owners can load funds and use to shop, transfer money, pay bills, withdraw cash from an ATM and receive direct deposits (Salary, Other Benefits). They can be used anywhere MasterCard, American Express, visa, Maestro cards are accepted.
A lost or stolen Prepaid card can be cancelled and the balance transferred to a replacement card.

What Do I Need To Get A Card?

a) Proof of Identity (any accepted National ID Card; DVL, Passport, Voter’s ID)
b) Complete a simple application form online.
c) Pay to become a holder of any of the cards. (See types of cards)

• Will my card be linked to my bank account?

  NO

• 2. Will I have to renew my membership?

  YES, Annually

• 4. Where do I get access to an Ozone Card when I decide to become a member?

  You can get an Ozone Card at selected GT Bank branches, Ozone Head Office, and selected Shops. Contact us for details.

• 4. What happens if my card is misplaced or lost?

  The card holder can go online and block it immediately, or call GT bank or Ozone office to block it ASAP.

• 5. Can one ozone card be owned by more than one (1) person?

  No, but in any case you can have a next of Kin who can use the card to transact on the owners behalf.

• 6. Can I make withdrawals anytime and anywhere?

  YES

• 7. Will I be earning interest on my ozone card?

  YES